- Ojijo Plaza 1st Floor S.W.A 5
- info@arclights.co.ke
Based on our professional expertise, knowledge and experience, Arclight Insurance agency will assist you to assess and review your insurance needs, shop for the most competitive and valuable insurance coverage and ultimately be your companion in the occurrence of a claim. Our quote consultation services are conducted in person, online or over the phone as we seek to listen to our customers’ queries and offering the requisite professional advice towards avoiding any misunderstandings or overlooking the relevant insurance details.
We offer risk consultancy services with a clear target on these industries: Church-related Institutions, Hospitality Industry, Agriculture Sector, Manufacturing and Processing Industries, Construction Industry, Transport and Logistics Industry, Financial Institutions, County Governments and Energy Industry et cetera.
Most importantly, we offer you all these services at No Extra Cost
We're here to serve you. Select a service and find help.
Ensure clients understand their policy by offering explanations on premium computations, insurance terms, conditions, exclusions and any other small print that might not be seemingly clear to clients.
Evaluating your individual insurance needs and seeking the requisite insurance quotes for you. Based on our client’s business, property or vehicle to be insured, we arrange for insurance valuation, photography and obtaining a valuation report for coverage placement.
Conducting a comparative assessment of insurance coverage from different insurance companies to obtain for you the best premium rates, considerate limits and friendly coverage conditions alongside assisting you in making recommendations in an unbiased manner.
Always seeking for avenues to discount the client’s overall premiums through the combination of various insurance types to establish a basis for premium discounting.
Provision of revision advice during mid-policy terms or on policy renewal in case of material changes in the insurable interest.
Providing you with the administrative follow-up including the issuance of certificates of insurance, delivery of policy documents, and review of asset schedules.
Ensuring that the claims process is fair, transparent and speedy for a positive customer experience.
We're here to serve you. Select a service and find help.
Submit a claim online at your own comfort
Request a change on your current policy
Pay your insurance bill to your respective insurer
Looking for a car valuer for your insurance plans?
Insurance can be a complicated purchase that requires more than 15 minutes of your time. As an independent insurance agency we work for you, not the insurance company – giving you the power of choice.
Working with an insurance agent does not cost you extra. Our primary role as an insurance agent is to match the customer’s expectations to the underwriter’s reality. We do this through a number of ways such as determining client needs and effectively communicate policy information to clients.
For example, when we do an audit for potential clients, frequently we come across areas where clients took duplicate cover without knowing thus spending more or they took the wrong cover altogether. Also, we’ve found cases where clients are not informed on certain requirements needed when claiming. For instance, in the case of theft-related claims having CCTV at the premises is required. An insurance agent acts as your in house insurance department and engages with your insurance company with your interest at heart.
As an independent insurance agency, we represent many different insurance companies which offer a wide variety of coverage options and price points. With our connections and knowledge of the market, we can often find a better value for your insurance dollar than you might find searching on your own. We do the shopping. You do the saving. In the end you get the right blend of price, coverage, and service.
Our insurance agents become your personal advisor and advocate, taking the time to listen to you and understand your individual needs. They know it’s not just about finding a price you can afford; it’s also about making certain you are appropriately covered so that you don’t end up insurance-poor if you do suffer a loss. And, if you have a billing or claim concern, or need to change your coverage, they will serve as your advocate, working with the insurance company on your behalf.
Our insurance agents don’t end the relationship when you sign on the dotted line. They periodically review your coverage to ensure you have the right protection in every phase of your life or business. They are there to help you through all the changes in your life, whether you’re going from renting an apartment to buying a home, starting a business, getting married, renovating your home, adding a teen driver to your auto policy, or looking for ways to enhance your employee benefits package.
As an independent insurance agency, we can meet all of your insurance needs with the companies we represent, providing personal, business and employee benefits solutions under one roof. The best insurance for one person may not be the best for another – because everyone’s situation is different. We are committed to helping you find the BEST insurance for YOU.
Our licensed insurance advisors know insurance and can explain the complexities of insurance in simple terms, helping you make smart decisions. They make a career out of assessing each client’s unique insurance needs and matching them with the insurance company best equipped to meet those needs at a price that fits the budget.
The core pillars that make us who we are.
Offering personalized customer service
Always going the extra mile to achieve excellence.
We stand with our client on risk terms and claim settlement
